Conference evaluations are online at bit.ly/catesol18. We really appreciate your feedback to help us plan for CATESOL 2019 in San Jose! This site will remain active so you can review what you did, share with others, and check for presenter downloads. Questions can be emailed to catesolbb@hotmail.com.
HOW TO ACCESS FILES SHARED BY PRESENTERS: 1) In the search bar to the right, search for the name of the specific presentation (even part of title, such as "Two Drama Games") or the speaker. 2) When the presentation comes up, you can either click on the title or hover your mouse over it. Whatever files the presenter has uploaded will be at the very bottom of the description.
Learn tools and techniques for teaching ESOL for customer service trades. Students need to develop problem-solving and American etiquette skills to earn the respect of customers, co-workers, and managers for exceptional customer service.
